Upgrades and Repairs

Optimize your computers performance with computer repairs, upgrades, software and hardware sales from our company in Port St Lucie, Florida. Jemworks offers everything from Servers, Home computers and custom gaming systems to upgrades and repairs. We provide honest, reliable, and affordable services with a focus on quality of work and attention to detail. Whether you need a new custom server for your network, new hard drive for your home computer or need to upgrade a computers video card or sound card to be compatible with today's games and software,  Give us a call or use our Contact form to inquire.

Remote

Remote System Services
New technologies allows us to offer remote computer and network management services in a fast and affordable method. By using remote computer management we reduce the time for a technician to respond to a repair issue as well as the overall costs by eliminating travel time and personnel expenses. 

On-Site

Onsite Services

If your system needs service, or you want an upgrade, but you're wary of disconnecting and reconnecting all those cables, then this service is for you! Of course, to bring it in you have to unplug the system components, mess with a confusing tangle of cables and later remember how it all goes back together.

Jemworks can provide service to your location. In most instances, problems can be solved on site. If repair is needed that cannot be performed onsite, we can coordinate to have the computer transported to our service center and returned to you when finished.

Support

Support
Free Online Technical Support is available for Jemworks built computer systems as well as issues directly related to service we have performed on other systems in our service center. Support can be acquired by following these steps.

Always reboot your computer system and try again before requesting technical support. As many as 50% of software problems are cleared up by a system reboot

Submit a support ticket via our Support HelpDesk any time of the day.
If we are unable to resolve the issue using our HelpDesk we will be more than happy to call you or have you call in during normal business hours to solve the problems.
If we are still unable to resolve the issue via telephone we may ask you to bring your system in to our service center to be serviced. Some issues cannot be solved via phone.


If you do not have the ability to bring your system in to our service center, we can arrange to have someone pickup the system for you and return it to our service center in Port St Lucie, Florida and upon completion, we will return the system and connect it for you. Our standard pickup/delivery charge would apply for this additional service.If requested, an onsite technician can be dispatched to your location to repair the issue for you without you having to move the system. Our typical onsite hourly service rate would apply for this additional service.